All rooms have air-conditioning, free Wi-Fi, a large smart TV and a bathroom with a shower.

The hotel does not have a restaurant and therefore room service is not available. You can get drinks and small snacks from the vending machine in de lobby of the hotel.

Yes, a high-quality free Wi-Fi service is available everywhere in the hotel.

No, the hotel does not have a restaurant. Do ask our employees about tips regarding the nicest restaurants in Knokke-Heist.

Yes, we will happily provide lunch packs. They cost € 10 per lunch pack. Please order them the day before you need them.

No. Breakfast is served in the breakfast room.  

Breakfast is served between 7 and 10 a.m. on weekdays and until 11 a.m. at weekends. If you would like your breakfast before 7 a.m., we will happily serve it at an agreed time with you.

Breakfast costs €12.00 per person and is served in the form of a buffet. Children up to the age of 10 pay €6.00 and small children up to the age of 3 eat breakfast for free.

Our breakfast buffet consists of different types of bread, croissants, chocolate breakfast cakes, four types of savoury spreads, jam and chocolate paste, breakfast cereals, yoghurt, a mixture of nuts, fruit juice, milk and hot drinks. We can also provide gluten-free or soya products upon request.

The hotel has the Green Key ecolabel:

• We use a heat pump (renewable energy) for our heating system.
• Our shower heads may supply a maximum flow rate of x litres an hour.
• Our energy and water consumption is monitored and is reviewed on a monthly basis.
• You will find many eco or bio-based products amongst our extensive breakfast buffet and snack vending machine.
• We can cater for people who are vegetarian or have other dietary needs.
• You will find a charging station for electric vehicles in our car park and you can use one of our bicycles or electric scooters to visit the centre.
• We have replaced plastic cups by glass ones in the bathrooms.
• We avoid using plastic in relation to breakfast.
• The use of printed matter is prevented as much as possible.
• We use as little single-use packaging as possible.
• Waste processing is split into 4 streams (paper/carton, PMD (plastic, metal and beverage packaging/packs), glass and residual waste).
• We prevent the use of portion bags as much as possible (for example, separately packaged chocolates).

• Back office: We invest more into digitisation and therefore we use less paper.

• Welcome items:The items we use for our goody bags and welcoming gifts are carefully selected while firmly focusing on the environment and sustainability. Examples include reusable drinking bottles, cotton bags, etc.

ibis budget Knokke is located on a side street of Natiënlaan, the most important access road into Knokke. You have a fantastic view of the polder landscape in the hinterland from the hotel. The centre is 2 kilometres away, the beach 4 kilometres and the Zwin nature park 6 kilometres. The Port of Zeebrugge is a 10 minute drive away from the hotel. 

Yes. The closest restaurant, Golden Buddha, is a high-quality Thai restaurant that is 50 metres away. You will find Brasserie Charl’s with a more traditional kitchen at a few hundred metres. We also offer ready meals at the hotel.

You will be driving straight onto Natiënlaan when you come from Antwerp using the E34 (European route). Turn left at the junction with Kalvekeetdijk. You will find us on the right after 500 m. 

Take the Knokke exit if you are coming from Bruges on the A11. Continue driving until you are on Natiënlaan. Turn left at the junction with Kalvekeetdijk. You will find us on the right after 500 m.

Knokke-Heist’s station is 2 kilometres away from the hotel. Follow Natiënlaan in the direction of AZ Zeno from the station. Turn right at the junction with Kalvekeetdijk. You will find us on the right after 500 m.

De closest supermarket is Colruyt. It is located at 900 m from the hotel.

There is quite some things to experience in the area! Hotel guests can go to the beach. The Zwin nature park is also a definitive attraction as is the For Freedom museum in Ramskapelle where you can soak up some culture. 

Children pay as from the age of 12.

You can pay in cash but also through Bancontact, Maestro, Visa, Mastercard and American Express. EcoCheques and meal vouchers are not accepted. 

No. We will always ask for your credit card details as a guarantee for the room. This will guarantee that we do not have someone else take the room. We do not use this card as a payment method unless you are a no-show. 

Good news! You do not need to pay city tax in Knokke-Heist. 

Yes, you can. Please give us your invoicing information when making your reservation and we will ensure you receive the correct invoice.

Yes, you can. You can do this through Bongo’s website. 

Please send an email to ha009@accor.com. 

We use two rate formulas: a flexible rate when you pay slightly more, but that allows you to cancel free of charge up to 2 p.m. of the day of arrival. In addition, there is a rate that cannot be cancelled. This, therefore, cannot be cancelled at all. Please do contact the hotel if you are unsure which formula you selected. 

You can check in as from 2 p.m.

If you have made a reservation through all.accor.com, you can check-in online. 

Yes, you can. We have a lockable luggage room where you can leave your luggage both before and after you stay.

You need to check out before noon.

You can indeed check out later. You can do this until 2 p.m. provided you pay a surcharge of € 20.

All hotel guests must be accompanied by a responsible adult in relation to each room (18+). An exception is made for parents with underage children or groups that are supervised by one adult. Written approval from parents to have underage children stay is not permitted. The hotel also always has the right to refuse to accept hotel guests.

Yes, pets are welcome provided that an additional cost of €15 is paid per pet per night. The hotel reserves the right to refuse to accept pets.

We charge a supplement of € 15 per pet per night. The hotel reserves the right to refuse to accept pets.

The hotel has 29 parking places. Two places are for electric vehicles and two places are for disabled people.

A parking space costs €10 per vehicle per night, with the exception of the period from June 1 to September 30, where you pay €15 per vehicle per night. Parking spaces cannot be reserved.

No, parking places cannot be reserved.

Yes, we have two parking spaces for electric cars, which are equipped with a charging point. These places cannot be reserved.

We have a lockable and covered bicycle parking that also has power points to charge electric bicycles.

You can rent bicycles at the hotel for € 15 per bicycle per day. You can contact us for this in advance by sending an email to ha009@accor.com or you can ask at reception.   

Our address is: ibis budget Knokke, Kalvekeetdijk 276, 8300 Knokke-Heist, Belgium.

You can reach us by email by using ha009@accor.com or on telephone number +32 50 666 000

Children pay from the age of 12. 

We regularly have promotions. Do follow us on Facebook and Instagram. We often offer giveaways and promotions on these social media platforms!

Be sure to contact our receptions by sending an email to ha009@accor.com and we will gladly help you make your special day even better!

Would you like to surprise someone with an ibis budget Knokke gift card? Send an email to ha009@accor.com! 

If it is available, we will gladly reserve it for you. You can contact us by sending an email to ha009@accor.com or by calling +32 50 666 000. You can also include a message during the reservation process.

Contact the hotel as soon as possible by sending an email to ha009@accor.com or by calling +32 50 666 000. If we find anything, we will keep it for you for three months.

• We will ask you to submit a Covid Safe Ticket (CST) when you check in. If you do not have a CST, wearing a face mask is required. (Reservations that cannot be cancelled cannot be cancelled free of charge because of the coronavirus.)

• Staff is required to wear a face mask.

• Please maintain a distance of 1.5 metres at all times.

• There are sufficient hand sanitiser dispensers in the hotel to regularly disinfect your hands.

• Please follow the direction of the arrows on the floor.

• Please stay behind the Plexiglas screen when you are at reception.

You can enjoy a tasty breakfast buffet each day at our hotel.

Please contact us by emailing ha009@accor.com. We will gladly give you a tailor-made price for your requirements.

Please contact us by emailing ha009@accor.com. We will gladly give you a tailor-made price for your requirements.